This memorandum provides additional temporary procedures for Common Access Cards (CAC) and Volunteer Logical Access Credentials (VoLAC) for COVID-19. These measures will enable our personnel to use an expired CAC for logical and benefits access. Without such measures, users who are teleworking would lose access to DoD networks, systems, and email, and would be required to visit a DoD ID Card Office in person for a new CAC.
Provides guidance to DoD ID Card offices to maintain continuity of operations, and to minimize the number of non-essential required visits at DoD ID Card offices. DoD is committed to ensuring the health and safety of all DoD personnel and beneficiaries and their continued access to healthcare and all authorized benefits.